Patient Payments
Text-to-pay, card on file, and flexible payment plans. Patients settle balances in seconds — you collect faster, without the follow-up call.
Learn moreGet Paid Faster. Stay Compliant. Stop Chasing.
Collect more of what your practice is owed — from patients and payers — while staying HIPAA and PCI compliant, all on one platform built for healthcare.
The platform
One platform for every dollar you bill.
Patient payments, payer reimbursements, compliance, and engagement — unified in one system built for healthcare. Collect faster, stay audit-ready, and hand your staff back their hours, with no second vendor and no nightly exports.
Patient experience
A bill patients actually pay.
One tap to settle the balance, or split it into an interest-free plan — card already on file, every payment PCI DSS Level 1 secure.
Call to Book a DemoCedar Valley Family Care
Statement · Visit 06/02
Balance due
$148after insurance
or split it up
$37 today, then 3 more — 4 × $37, interest-free
Visa ending 4242
Card on file ending in 4242
HIPAA-secure · PCI DSS Level 1 · P2PE encrypted
Payer Payments
Insurance reimbursements post automatically to your PMS, EMR, or EHR. No manual entry, no faxes — payments arrive 12 days sooner.
Compliance
HIPAA and OSHA training, policy management, and annual risk assessments — documented, audit-ready, and running on autopilot.
Engagement
Automated reminders and smarter scheduling cut no-shows and keep patients connected — without adding work to your front desk.
Text-to-pay
Card on file
Payment plans
Insurance auto-posting
One-click reconciliation
Real-time alerts
The real diagnosis
The administrative load is the real diagnosis
None of these are clinical problems. They're operations problems — and operations problems are software problems. Here's what's draining your practice before a patient even walks in.
Your front desk became a collections department
Chasing outstanding balances eats hours every week — hours that belong to scheduling, patient care, and growth. Manual follow-up was never the job your team signed up for.
One HIPAA misstep can mean a six-figure fine
Compliance isn't a one-time checklist — it's ongoing. A single gap in training records or a missed risk assessment can carry penalties that run from $100 to $50,000 per violation.
No-shows and unpaid balances quietly bleed revenue
The average practice loses thousands every month to missed appointments and balances that age into write-offs. Smarter reminders and automated payment requests change that math.
Payments
Every dollar you’re owed. Collected.
Patient Payments meet people where they already pay everything else. Send a secure link by text the moment a visit ends, keep cards on file for end-of-visit balances, and offer plans that fit a budget — so balances collect themselves instead of aging on a report.
Payer Payments end the paper trail. Insurance reimbursements post automatically to your PMS, EMR, or EHR with standardized, claim-level detail and real-time alerts the moment funds land. No faxes, no envelopes, no manual entry.
9:41
Redrock Family Dental
Today 8:02 AM
Hi Jordan, this is Redrock Family Dental. Your balance from today's visit is $148.00.
Secure payment link
Amount due
$148.00
rdrk.health/pay/9F2A
PCI DSS Level 1 · HIPAA-compliant
Text Message
Specialty-built payments
Built for your practice type.
Generic software fails healthcare. We go deep on the billing realities of your specialty — the codes, the cycles, and the way your patients actually pay.
Primary, secondary, and patient responsibility — coordinated in one visit.
- Treatment-plan financing at the chair
- Multi-payer coordination
- CDT-aware claim posting
High visit volume, small tickets. Recurring payments that reconcile themselves.
- Card-on-file for recurring visits
- Cash-pay and insurance, reconciled
- Text-to-pay for small co-pays
Surgery has a long tail — and so does the billing. Built for long adjudication cycles.
- Large payer payments, posted automatically
- Patient balances surfaced 90 days out
- Implant and DME billing handled
Authorizations, units, high-frequency visits. The billing math is unforgiving.
- Visit-by-visit authorization tracking
- No-show and cancellation recovery
- Recurring co-pay collection that adds up
Optometry straddles medical and retail. Your payments software should handle both.
- Clinical billing plus frame and contact sales
- Insurance and patient-pay in one visit
- Fast, frictionless high-volume checkout
30+ direct integrationsConnects to 500+ systemsNo rip-and-replace
Proof, not promises
Testimonials
What practices say when the work actually changes.
85%
Less payer delay
27%
More collected
30%
Faster cash flow
Illustrative outcomes; individual results vary.
About Redrock HealthTech
Built for the people
who keep practices running
We're a payments and compliance company built for healthcare administrators — handling patient and payer collections, end to end, so your team can get back to care.
For health systems
One platform. Unlimited locations. No replacement required.
Multi-site organizations need infrastructure that scales without starting over. We standardize payments and compliance across every location — and layer in the enterprise visibility leadership needs.
Standardize across every site
One payment and compliance layer over the systems each location already runs. We integrate, post, and unify — no rip-and-replace required.
Enterprise-wide visibility
AR reporting and compliance status across all locations in a single dashboard — the numbers your board actually asks for, in real time.
Dedicated implementation & support
A named onboarding team brings every site live and a 24/7/365 enterprise SLA keeps it that way. Real people who answer.
FAQ
Frequently Asked Questions
Everything you need to know about healthcare payments and compliance.
Showing Practices FAQs
Have a question? Call us at (702) 915-6888